Refund policy

VerdeMundo™ Return & Refund Policy

We want you to love your VerdeMundo™ experience. If you’re not completely satisfied with your order, here’s how we can help:

If you’re unhappy with your purchase, you may request a refund within 30 days of receiving your order.

Only items purchased directly from verdemundo.co are eligible for refund.

To complete your return, we require a receipt or proof of purchase.

Opened products may still be eligible — we want you to try it risk-free.

Once your return is received and inspected, we’ll send you an email to notify you that we’ve processed your refund.

Approved refunds will be applied to your original payment method.

Please allow 5–10 business days for the refund to appear in your account.

We only replace items if they arrive defective or damaged. If you need to exchange it for the same item, email us at info@verdemundo.co .

Customers are responsible for return shipping costs (unless the product was defective or we made an error).

Shipping costs are non-refundable.

Email us at info@verdemundo.co with your order number and reason for return, and we’ll guide you through the process.